Support From Pickup to Report
- Client Services — reach a local team that knows your account and can connect you with the right person
- Courier & Specimen Logistics — coordinate scheduled and urgent pickups based on approved service availability
- Report Access & EMR — receive reports through approved secure systems, including OnPath and applicable EMR integrations
- Billing & Insurance — get help with coding, claims, coverage, and other billing questions
- Orlando Health Partners — access information and workflows relevant to Orlando Health clients and partners
Direct Access to Pathologists
When a diagnosis needs clarification, you should not have to navigate a national call center. Our physicians are available for case discussions, clinical correlation, and second opinion consultation.
A Practical Transition
Changing laboratory partners does not have to disrupt your practice. Our team can plan onboarding in stages, coordinate supplies and courier service, establish report delivery, and help train staff on the new workflow. The final transition plan is tailored to your practice and confirmed before launch.
Talk With Our Team
Tell us about your specialty, specimen volume, current workflow, and service needs. We will help you evaluate the right next step.