How We Help
- Account setup and onboarding
- Courier scheduling and urgent pickup requests
- Specimen collection and submission questions
- Supply requests
- Report status and approved report access
- EMR and portal support
- Billing and coding questions
- Pathologist consultations and second opinions
One Team, Clear Ownership
You should not have to determine which department owns a question before calling. Start with client services. We will route the request to a laboratory professional, supervisor, billing specialist, logistics coordinator, or pathologist and help keep the request moving.
Support for Practices of Different Sizes
We work with independent physicians, specialty groups, clinics, surgery centers, hospitals, and other healthcare organizations across Central Florida. Service plans are based on each client’s diagnostic needs, volume, location, and workflow.